Corporate Responsibility

Maala is Israel’s leading corporate responsibility organization, with a membership of around 120 of the country’s top companies. Each year, it publishes the Maala Index, the national benchmark for corporate responsibility and responsible management. We have been proud members of Maala and its Index since 2019.

For six consecutive years, we have achieved the Index’s highest recognition – Platinum Plus.

In 2025, we were once again ranked among Israel’s leading companies, receiving a Platinum Plus (AAA) score. As part of this assessment, we also participated in the Diversity & Inclusion Index, earning the highest rating of five stars – for the third year in a row, View full ranking results

Our Code of Ethics is built on the Group’s vision and core values. It captures the spirit of our organizational culture and sets out the principles and standards that guide how we conduct our business and engage with stakeholders.

In 2025, the Code was revised to reflect our new brand values – Relevance, Stability, and Humanity. At the same time, we introduced a Human Rights Charter, reinforcing our commitment to safeguarding the rights of everyone connected to our business

Read the Code of Ethics

Read the Human Rights Charter

Our Corporate Responsibility Report highlights our ongoing commitment, as a leading insurance and financial services group in Israel, to advancing sustainability, social impact, and environmental responsibility. Corporate responsibility is not a separate track of activity – it is woven into the way we do business.

The report showcases our efforts across a wide range of areas: environmental sustainability, diversity and inclusion, ethical conduct, responsible relationships with suppliers and customers, as well as community investment and employee volunteering

Clal Corporate Responsibility Report for 2023-2024
Read the Corporate Responsibility Report 2020–2022 with 2023 updates
Read the 2019 Report and 2020 review

ESG Investment Policy
Extensive research has demonstrated that responsible investment practices generate a positive impact across the economy, society, and the environment. We share this conviction and integrate ESG considerations into our investment management processes as a complementary dimension to traditional financial analysis, and as an integral part of our broader risk assessment framework.
Read the full ESG Investment Policy

Corporate Governance Quality Model
For every corporation in which we consider investing, we evaluate the quality of its corporate governance using a proprietary rating model developed by the Group. Key parameters assessed include: board and executive leadership, audit and oversight functions, shareholder rights and transparency, executive compensation policies, and responsible investment practices
Read the full Corporate Governance Quality Assessment Framework

At Clal, we believe our role goes beyond insurance and financial services. Serving people from every part of Israeli society, we see community involvement and giving back as a core responsibility. Through Clal for the Community, we dedicate resources and efforts to strengthen society today and help secure a brighter future for the next generations

Learn more about Clal for the Community

The Clal Resilience Center is our flagship community initiative, created to strengthen resilience across Israeli society. Fully aligned with our business strategy, the Center offers an open-access digital platform – available through our app and website – that is free and accessible to the general public, whether or not they are Clal customers.

The platform provides information, guidance, and referral services on a wide range of topics for families, youth, adults, and seniors. It also connects users with professionals who can offer support in times of crisis. We are proud that the Resilience Center supports tens of thousands of people in Israel every year

Visit the Resilience Center