Line of business – insurance and long-term savings, including general insurance, health insurances, life insurances, pension and provident fund products, both for private clients and for companies and businesses
Founded in 1987
Clal Insurance Enterprises Holdings is part of the IDB Development Group, which holds approximately 45% of its shares (directly and through a trustee for the controlling shares, appointed by the Commissioner of Insurance). Bank HaPoalim holds an additional approximate 10%, and the remaining shares are publicly held and are traded at the Tel Aviv Stock Exchange.
The market share of the group in terms of gross premiums gained is set at approximately 18% of the insurance market, and the scope of the assets managed by it is set at approximately NIS 182 billion (as of the end of June 2017).
Clal Insurance Company Ltd. is rated ilAA+ by Standard & Poor's Maalot. The group holds insurance agencies, pension funds, provident funds, study funds and credit provision companies. Clal Insurance Enterprises Holdings employs approximately 4,200 employees, and acts in cooperation with approximately 1,800 insurance agents. All these position it as one of Israel's leading groups in insurance and long-term savings.
The Health Insurance Division offers a wide variety of products for the individual, the family and for collective entities, and specializes in the provision of comprehensive solutions for unique groups such as women and children. Clal Insurance's Health Division won the category of "best health insurance company in Israel for the year 2016, for the second year in a row", and also won the "move of the year" and "innovation of the year" in 2017 in the "year's chosen" ranking of "Adif" and the insurance and finance journalists. Clal Insurance holds a market share of approximately 17% of the health insurance market (as of 2016), and the health insurance products offered by the division include surgery insurance in Israel and abroad, transplants, medications, critical illness insurance, long-term care insurance, personal accidents insurance, travel insurance and more.
The division's vision is establishing Clal as a leading, innovative and professional company in in health insurance and long-term care insurance while providing easily available and professional service to its agents and clients. The division emphasizes technological innovation and the development of a variety of innovative health insurance products which allow flexibility in the creation of health insurance packages tailored to each client – according to that client's needs and finances – either from existing packages or by creating a package personalized for that client.
The health division is proud to provide quality service to approximately 400,000 privately-insured clients and to approximately 2 million clients insured in group insurances, and its activity is constantly growing.
Pension, provident funds and financial products
Clal Insurance holds a market share of approximately 15% of the long-term savings market, as defined by the Insurance Commissioner.
The Pension, Provident Funds and Financial Products Division manages pension funds, provident funds for proceeds and compensations, central funds for severance pay, study funds, provident funds for investment and financial savings products which provide comprehensive solutions for private and business clients across all sectors of the economy. Among the division's clients are large corporations, as well as many of Israel's residents. The division's vision is to support the company's distribution channels and to serve as a professional anchor for improving the business products, improving the company's profitability and value, while emphasizing the quality of the service provided to its clients and constantly expanding the solutions provided to clients. The division offers a variety of private savings tracks, as well as savings through provident funds and pension funds intended to ensure lifelong monthly income in the event of retirement, disability, or, God forbid, in the event of death; allowing future financial stability even in difficult times. Clal Insurance manages the funds of its members with the greatest responsibility, and they enjoy returns that are among the highest in the Israeli market, as well as complete confidence that their money is being managed by a large, professional entity and a leader in its field.
The general insurance field in the Clal group is among the largest in Israel. The division holds approximately 11.3% of the market share, and offers a variety of insurance plans for the individual and for businesses. Clal's General Insurance Division offers a wide array of insurance plans in the field of cars, property, liabilities, marine insurance, personal accidents, guarantees and a variety of additional services that provide aDEd value both to business clients and to private clients. The division's strategy is growth-oriented in the individual industries – cars, apartments and small businesses, achieving this with great professionalism and expertise, with an understanding of the unique needs of its varied clients.
The division's vision is to provide service and professionalism at a high level to the company's agents and clients, while constantly innovating and developing new products.
Life insurance and long-term savings
Clal Insurance holds a market share of approximately 20% of the life insurances market, as defined by the Capital Market, Insurance and Savings Authority.
The Life Insurance Division manages long-term savings assets, which include senior employees' insurances and life insurances, and provides a variety of insurances covering cases of death and loss of working capacity. The Life Insurance Division provides comprehensive solutions to private and business clients across all sectors of the market. The division's clients include large corporations, as well as many of Israel's residents. The vision of the Life Insurance Division is to support the company's distribution channels and to serve as a professional anchor for improving the business products, improving the profitability and value of the company, while emphasizing the quality of the service provided to its clients. The division offers a variety of tracks intended to ensure monthly income in the event of retirement, as well as a variety of coverages for, God forbid, events of death of disability, allowing future financial stability even in difficult times. In addition, the division offers a variety of financial savings products (private funds which are not subject to the Provident Fund Law) in a number of investment tracks. Clal Insurance manages the funds of its insureds with the greatest responsibility, and they enjoy returns that are among the highest in the Israeli market, as well as complete confidence that their money is being managed by a large, professional entity and a leader in its field.
Canaf, which serves as the group's investment branch, manages assets at a scope of over NIS 177 billion (as of the end of December of 2016), which include the funds of the members of the pension funds, provident funds, senior employees' insurance, as well as the equity and insurance reserves of the Clal Group.
Service and innovation
Clal Insurance dedicates significant efforts towards improving the service which is given to its customers and agents, and is leading a revolution in service, based on innovative digital tools which allow customers to receive service immediately, anytime and anywhere. As part of this approach, the Company’s customers have the possibility, through the Company’s website, which is accessible from all types of devices, to submit claims, change investment tracks, purchase motor insurance, submit requests to redeem funds, and more.